Support

We’re happy to help.

The fastest way to reach us is right inside the app: open Settings → Support & Feedback to send a message, request a plant, or report a bug. You can also use it to flag an identification that looks wrong.

Email us

Prefer email? Write to support@floraly.co and we’ll get back to you. Including your device model and app version (shown in Settings → Version) helps us help you faster.

Common questions

Do I need an account? No — you can use Floraly as a guest. Signing in with email, Apple, or Google lets your garden sync across devices.

Are the care tips reliable? They’re AI-generated and may be inaccurate. Some plants are toxic to people or pets, so always verify before acting.

How do I delete my data? Open Settings → Delete My Data to remove everything from your device and the cloud.